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Stonebridge Life Insurance Complaint - Accidental and Life Insurance Policies - Accidental Death Policy and Term Life Insurance Policy
Stonebridge Life Insurance Complaint

Stonebridge Life Insurance Complaint

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Accidental and Life Insurance Policies - Accidental Death Policy and Term Life Insurance Policy


I obtained both policies through JC Penney over 30 years ago. Recently I have had to called or email StoneBridge Life Insurance Company to correct my billing statements. Each time I call a different Representative tells me he or she has made the adjustments to apply the correct payment to the correct policy. This has been going on for over 3 months now. I am beginning to think that once this company has received payments from long term customers/clients, they deliberately mishandle the payments hoping the customer/client would get frustrated enough and decide to cancel their policy. Unfortunately, I am, like many other customers/clients, who have invested a lot of money into this company and refuse to allow them to not make good on their promise of providing quality service in the event I or my family have a need to cash in on my policies. I would not recommend this insurance company. The reason why I am staying with the insurance is as I stated earlier, I have invested over 30 years of payments and I intend to ensure that they make good on my investments if I or my family have a need to cash in/out on the policies.


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